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FAQ
Are your toys safe for children?
Yes! We prioritize child safety by using high-quality, non-toxic materials. Our toys
have undergone quality testing to meet safety standards for the US, Canada and European Union!
How can I place an order?
You can order directly from our website. Simply browse our products, add them to
your cart, and proceed to checkout.
What payment methods do you accept?
We accept major credit cards (Visa, MasterCard, American Express), and PayPal.
Can I cancel or modify my order after placing it?
We process orders quickly, but if you need to make changes, please contact us ASAP.
We will try our best to help you.
Where do you ship?
We currently ship worldwide! Shipping costs and delivery times vary based on
location.
How long does shipping take?
Orders typically ship within 24-48 hours. Delivery times depend on your
location, but standard shipping takes approximately 5-9 days for
domestic orders and 7-10 days for international orders.
Do you offer express shipping?
Yes! If you need your order sooner, we offer express shipping options at checkout.
Will I receive a tracking number?
Yes! Once your order is shipped, you will receive an email with your tracking
details.
How do I start a return?
Please contact us at support@meccatomedinatoys.com with your order details, and we will guide you through the process.
What if my toy arrives damaged or defective?
We sincerely apologize for any issues. Please send us a photo of the damaged item
within 4 days of receiving it, and
we will replace it free of charge.
Do you offer wholesale pricing?
Yes! If you’re interested in carrying our toys in your store or making a bulk
purchase, please contact us at support@meccatomedinatoys.com for
wholesale inquiries.
Can we collaborate or become brand ambassadors?
We love working with like-minded individuals and businesses! If you’re interested
in a collaboration, please reach out to us at support@meccatomedinatoys.com
How can I contact you?
You can reach us via:📧 Email: support@meccatomedinatoys.com📱 Instagram: @meccatomedinaislamictoys